AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |
Back to Blog
Pizza dominos stock8/25/2023 ![]() Subject: The Commoditization of the Starbucks ExperienceĪs you prepare for the FY 08 strategic planning process, I want to share some of my thoughts with you. Sent: Wednesday, Febru10:39 AM Pacific Standard TimeĬc: Anne Saunders Dave Pace Dorothy Kim Gerry Lopez Jim Alling Ken Lombard Martin Coles Michael Casey Michelle Gass Paula Boggs Sandra Taylor He tackles the problem of commoditization at scale head-on: The Oxford University Press published a memo sent by Starbucks CEO Howard Schultz to the executive team prior to a board meeting. This inevitably leads to a worse customer experience, and eventually brand, and eventually revenue. It’s remarkable.Īlthough mobile apps and loyalty programs certainly drive revenue, companies need to standardize and optimize to scale efficiently and save costs at the same time. This is worth more than all but the most epic Silicon Valley companies ever built. Starbucks ( SBUX 0.00%↑ ) is up 9x since 2010, and is now worth a staggering $105 billion! Today, a number of businesses have leaned into similar web/mobile ordering efforts to bump sales and logistical efforts to streamline costs and standardize the customer experience at massive scale.Ĭhipotle ( CMG 0.00%↑ ) is up 10x since 2010, and is now worth $38 billion. ![]() Arguably Domino’s stock is a better asset to hold given the real assets on its balance sheet and softer volatility. Investors often wish they had bought Bitcoin back in 2010. ![]() But the point remains: Dominos invested heavily in world-class logistics & IT infrastructure, drove online and mobile app sales before it was cool, and quietly scaled an empire. Of course it’s hard to compound at 2,000% when Amazon, Apple, Facebook, and Google were already worth far more than Dominos to begin with.
0 Comments
Read More
Leave a Reply. |